Privacy and Policy
Effective Date: May 14, 2026
At Velro, we value your privacy and are committed to keeping your personal information safe. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website or placing an order.
Information We Collect
To provide our services smoothly, we may collect the following details from customers:
Full name
Email address
Contact number
Delivery address
Billing and payment details
How We Use Your Information
The information collected is used for the following purposes:
To confirm and process your orders
To arrange product delivery
To provide customer support
To share updates, promotions, or special offers
To improve our products, services, and website experience
Information Sharing
We may share necessary customer information, such as delivery address and phone number, with our delivery partners to ensure successful order fulfillment.
Velro does not sell, rent, or share your personal information with unauthorized third parties for marketing or other purposes.
Data Protection
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our systems are designed to maintain the confidentiality and safety of your data.
Data Retention
Your personal information may be stored for as long as needed to complete transactions, provide support, and meet legal or business requirements.
Your Rights
As a customer, you have the right to:
Request access to your personal information
Correct inaccurate information
Request deletion of your data
Opt out of promotional communications at any time
To make any request regarding your personal data, please contact us through our official support channels.
Policy Updates
Velro may update this Privacy Policy when necessary. Any changes will be posted on our website, and significant updates may be communicated directly to customers.